| September 2010 Special | 20% Off Services |
This month only - 20% Off Services!
Having computer troubles lately? Perhaps you need a system tune-up? Virus? Computer won't boot? Deleted important files or pictures? For a limited time, you can have your computer repaired by NovaCPU for 20% off! What do you need to do? Just bring it by our office and drop it off to take advantage of this amazing offer! No gimmicks, just quality computer repair at an affordable price.
Common Problems:
- Virus Removal
- Windows boot problems
- Re-Installation of Windows
- Tune Up
- Lost Password
- Macintosh Repair
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Typically 1 day
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| Diagnosis Fee | Free (In-Store only) |
Having trouble figuring out the problem with your computer? With this service, we will tell you what is wrong with your computer, the best plan of action to fix it, and tell you if your computer is even worth fixing at all.
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Typically 1 hour
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| Virus / Spyware Removal | $100 (In-Store or Pickup/Delivery*) |
This service is designed to do exactly what it says - remove Viruses and Spyware (all forms of Trojans, Worms, Adware and Malware). If you think you have a virus or other type of contamination, you need to turn off your computer ASAP!! The virus may be spreading and infecting other areas of your computer, your home network, or your family and friends in your email contact list. It may even be deleting your pictures, videos, important documents, and emails. Have your computer repaired by us and get the No Fix, No Pay guarantee.
*Additional Fees apply for Pickup/Delivery. Please see our Pickup/Delivery Fee Schedule at the bottom of this page for details. |
Typically 1 Day
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| Computer Optimization & Security | $75 (In-Store or On-Site*) |
| This service is designed to get your computer running smoothly and securely again. We will improve boot time, system stability, install all critical and security updates, remove any unused software, and improve overall performance. We will also install and configure anti-virus and anti-spyware software and make sure it is configured properly. This service will also help protect your computer from harmful Web traffic. We even remove dust build-up inside your computer that can lead to complete hardware failure.
This service does not remove existing viruses/malware. Software not included.
*Additional Fees apply for On-Site work. Please see our On-Site Fee Schedule at the bottom of this page for details. |
Typically 1-2 Hours
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| Wireless Network Installation | $100 (On-Site only*) |
This On-Site service is designed to get your wireless network up and running in your home or business (hardware not included). We will setup your wireless network to work with your ISP (Internet Service Provider), update your wireless router with the latest firmware, configure the strongest wireless encryption available by your hardware, configure the firewall on the router, configure DNS & DHCP, connect your computers wired or wirelessly, and document the setup for you.
*Additional Fees apply for On-Site work. Please see our On-Site Fee Schedule at the bottom of this page for details. |
Typically 1-2 hours
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| New Computer Setup | $125 (On-Site only*) |
Get your computer setup right the first time! With this service, we take the frustration out of installing your new computer. This service includes setting up your new computer, setting up user accounts, installing peripherals (printers, scanners, etc.), installing software packages, configuring internet access with your existing internet connection, configuring email accounts, as well as documentation on the setup.
*Additional Fees apply for On-Site work. Please see our On-Site Fee Schedule at the bottom of this page for details. |
Typically 2 hours
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| Operating System Installation / Reinstallation | $85 (In-Store or Pickup/Delivery*) |
If you recently purchased a new Operating System or if your current Operating System needs re-installed on your computer, then this is the package for you. This service is designed to install the operating system (software not included), all critical and security updates, all device drivers, and optimize the performance based on the hardware set. Get your computer setup right the first time with this service!
*Additional Fees apply for Pickup/Delivery. Please see our Pickup/Delivery Fee Schedule at the bottom of this page for details. |
Typically 1 Day
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| Macintosh Repair | starting at $85 (In-Store or Pickup/Delivery*) |
Get your Mac back on track with this service. From hardware failure to OS issues, NovaCPU can get your Mac running the way it was built to run.
*Additional Fees apply for On-Site work. Please see our On-Site Fee Schedule at the bottom of this page for details. |
Typically 1 Day
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| Windows Networking | $125 (On-Site only*) |
If you have more than one Windows based computer, then you should have them networked properly! This On-Site service allows for the sharing of printers, files, music, and pictures across your network from all of your computers, even from XP to Vista and to the new Windows 7. We will also document the network for you. This service assumes an existing network infrastructure, such as a wired or wireless network.
*Additional Fees apply for On-Site work. Please see our On-Site Fee Schedule at the bottom of this page for details. |
Typically 1 hour
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| Printer, Hardware, Peripheral, or Software Installation | $100 (On-Site only*) |
If you recently purchased new software or a new piece of hardware such as a new hard drive, memory, printer, camera, scanner, or mp3 player, this On-Site service is for you! We will come out and install the hardware and/or software and ensure that it works properly before we leave. This includes installation of one piece of hardware or peripheral, but each additional is only $20. Hardware and Software not included.
*Additional Fees apply for On-Site work. Please see our On-Site Fee Schedule at the bottom of this page for details. |
Typically 1 hour
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| Gaming Console Installation | $125 (On-Site only*) |
In the last few years, gaming has taken on a new identity. More and more games are internet based, and setup can be a challenge. With this service we will come to your home and install your XBox 360, Nintendo Wii, or PlayStation 3 on your home network. We will then check for all available updates, install those updates, and even show you how to edit any Parental Controls to gain the level of control that you desire.
*Additional Fees apply for On-Site work. Please see our On-Site Fee Schedule at the bottom of this page for details. |
Typically 1-2 hours
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| Family Internet Protection | starting at $150 (On-Site only*) |
| Now more than ever, protecting your family from distasteful internet content is a tall order. Some software can do part of the job but that software needs maintained in order to be effective. In addition, many children and teens figure out how to bypass that software, making it totally useless. NovaCPU's approach is different. We use a combination of techniques in order to provide the most complete, multi-layered solution to engage against distasteful internet content. We also listen to your concerns about "grey" areas and websites and then configure accordingly.
Hardware and software is not included, but not always necessary depending on your current setup. Give us a call and we will talk about your current setup and options. We will then provide a competitive and complete solution quote.
*Additional Fees apply for On-Site work. Please see our On-Site Fee Schedule at the bottom of this page for details. |
Typically 1-2 hours
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| Electronics Recycling | $10 (50 pound maximum) |
Not sure what to do with your old computer or electronic gadgets? From cell phone batteries to old printers, we can recycle it all in an environmentally friendly way. Rest easy knowing your old technology is not contaminating the Earth! We only ask for a small $10 fee per drop off (50 pound maximum per fee).
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Drop off only
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| Training | $75 (On-Site only*) |
Pick a topic. Learn at your own pace. This On-Site one-hour training session is designed for just that. We will come to you and train you on the topic of your choice. Ask questions. Get answers. Learn the best way to do whatever it is you need to do.
*Additional Fees apply for On-Site work. Please see our On-Site Fee Schedule at the bottom of this page for details. |
Rate is per Hour. Two (2) Hour Minimum
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| Remote Support Sessions | $20 per session |
Sometimes, problems can be fixed over the internet and phone. This service is designed to troubleshoot and possibly fix a range of problems on your computer. Just give us a call and schedule a remote support session. When we call you back, simply hop on the internet and you will have an American English speaking tech on the phone remotely controlling your computer. This service is billable by credit card only.
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Rate is per 20 Minute session
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| Convert VHS to DVD | $100 (In-Store only) |
Tape video (VHS) deteriorates over time. In 5-10 years, your VHS may not play at all, and recovery may be impossible. Digital video (DVD) does not deteriorate. This service will convert up to 2 video tapes (VHS) to digital video (DVD) and we will provide 2 copies of each. Each additional video tape is only $15. Need more than 2 copies? No problem, each additional copy is $5.
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Typically 2-3 Days
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| Automated Data Backup | $60 (In-Store) |
Studies show that more than 31% of computer users loose important data every year. With this service, we will install an external hard drive and configure automated backups of your important data, photos, email, etc. We will then discuss an appropriate schedule and configure that schedule to meet your needs. Hardware not included.
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Typically 1-2 hours
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| One Time Data Backup (Unlimited) | $60 (In-Store only) |
Take the worry out of losing your important data, pictures, emails, documents, and music with this valuable service. This service will backup your important files to a set of up to 5 DVDs, or a second hard drive. The data will be ready to load on any functioning computer after that. Additional fee of $5 per DVD over 5 DVDs. If you choose backup to hard drive there is an additional variable fee for second hard drive (this fee depends on the size of the hard drive needed to complete the service).
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Typically 3-4 hours
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| Hard Drive Cloning | $60 (In-Store or Pickup/Delivery*) |
This service will backup all the data on a hard drive, even system files & programs, to a second hard drive. The second hard drive will be ready to plug in to your computer and use in the event of a hard drive failure, saving hours of re-loading your Operating System, Program Files, and Data. This is a great one-time backup solution or a perfect way to use a new, larger hard drive in your machine without re-loading Windows. Additional variable fee for twin hard drive applies (this fee depends on the size of the hard drive needed to complete the service).
*Additional Fees apply for Pickup/Delivery. Please see our Pickup/Delivery Fee Schedule at the bottom of this page for details. |
Typically 1 Day
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| Data Recovery | starting at $75 (In-Store or Pickup/Delivery*) |
If you have recently lost your data due to hard drive failure, O/S failure, a virus, etc., we can help. This service will examine your hard drive and determine if your data can be recovered. We will then recover all that we can. Data will be returned on a DVD, a set of DVDs, or a new hard drive. Your old, failed hard drive will be returned as well.
This is a variable rate service, depending on the complexity of the recovery and the amount of data recovered. Rates start at $150. We offer no guarantee that data can be recovered. If we cannot recover your data, there will be a $75 attempt fee.
*Additional Fees apply for Pickup/Delivery. Please see our Pickup/Delivery Fee Schedule at the bottom of this page for details. |
Varies from 2 Days to 6 weeks
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| Data Destruction | $60 (In-Store or Pickup/Delivery*) |
If you plan on giving your old computer away, selling, or just recycling it, then you need to be aware of this service. Data Destruction is a perfect way to make sure that none of your old information such as personal or financial records, back accounts, credit card numbers, Social Security Numbers, etc left are on that computer before you dispose of it.
*Additional Fees apply for Pickup/Delivery. Please see our Pickup/Delivery Fee Schedule at the bottom of this page for details. |
Typically 8 hours
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| Custom Built Computers | by Quote Only |
| Thinking of purchasing a new computer? If you are looking to buy a powerhouse machine then this is the right choice for you. Give NovaCPU an opportunity to provide a free, no obligation quote on a fully custom built machine.
At NovaCPU we use only quality parts and offer a full one year warranty. We do a full installation of the operating system and any other software package(s) of your choice. We perform all applicable updates right before we ship your machine so it is secure right out of the box and ready for use. We also provide all installation disks and documentation on your machine.
Benefits include:
- Choose your case. You are not limited by pre-fabricated OEM designs.
- You can choose your operating system
- You will receive a full set in installation disks
- All critical and security updates are applied before the computer is shipped
- Expandable, name brand motherboards and other parts
- High quality graphics cards
- RAID configurations available
- Liquid Cooled configurations available
- Choose your software packages and have them pre-installed
- No useless software included
- One year warranty on all parts
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up to 2 weeks
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| Network Maintenance Plans | by Quote Only |
| NovaCPU's Network Maintenance & Support Plans are designed to meet your small business's unique needs. With our proactive approach, we can eliminate potential issues before they become full scale problems, saving you from the expense of nonproductive down time. We offer employee training, remote network monitoring, remote support, virus/spyware removal, and we can even work on your network during nights and weekends when needed. With our network maintenance plans, your network will run to its full potential and you will get a longer life span from your equipment. With our help, you and your business will get the most out of your investment in technology.
What we can do:
- Monthly On-Site Visits
- Remote Monitoring & Support
- Scheduled On-Site Training & Support
- Network Documentation
- Active Directory Setup & Maintenance
- File & Print Server Setup & Maintenance
- Online Backup Solutions
- SPAM Filtering
- Data Backup Monitoring
- Managed Windows Updates
- Email Setup, including Exchange Server, IMAP, or POP
- Blackberry Enterprise Server Setup
- Virus/Spyware Removal
- Internet Content Filtering
- Database Maintenance
Please call NovaCPU for more information about our Network Maintenance Plans.
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| On-Site & Pickup/Delivery Fee Schedule | |
Please see the below table for our On-Site and Pickup/Delivery fee schedule for our computer repair services. Please call to schedule your on-Site or Pickup/Delivery service.
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